Do you provide transfers from my hotel or from the airport?We are a yacht charter company and we only have yachts. That’s why we give really good prices for yachts. Agencies can send transport cars but you will unknowingly pay for those cars because they sell the same yachts. for much higher prices. So we don’t have transport cars but we can give you detailed location both in the Turkish end in English with a GPS location. So it’s very easy to take a taxi to the location and show the note. If you want we can talk with your driver in Turkish to give him the location on the phone.
If you want we can help you arrange a bigger van for an extra charge. However, it’s generally cheaper to take a taxi unless you are a big group.
Do i need to pay extra for fuel and the crew?Given prices includes the captain, fuel, and the crew. You won’t pay extras unless if you wish to buy some extras such as alcoholic drinks or meals from the menu in the yacht.
Can we extend our cruise duration spontaneously in the yacht?If there is no other reservation after your cruise, you can decide to extend your cruise duration in the yacht. However, It’s generally not possible due to other reservations.
If we extend our tour or buy extras on the board how can we pay for them?You can pay with credit card or cash.
What kind of meals can we get during our cruise?We work with the best restaurants in Istanbul. So we can proudly say that you will enjoy your meal on board. We provide fish or red meat menu with many delicious starters.
Can I bring my own food or drinks on board?If you are a small group of up to 7 people you can bring snacks and drinks with you without any extra charge. However, if you are more than 8, there will be a service fee of 150TL for a waiter and using glasses and plates.
How can I book a reservation and how can I pay?You can book your reservation over the phone, email or WhatsApp. We require a %50 deposit for booking. And you can pay the remaining %50 in the yacht.
For deposit, you can pay online with your credit card or you can make a bank payment. And the remaining amount can be paid in the yacht with cash or a credit card.
%50 deposit is mandatory for all reservations.
What happens If I cancel or I want to change the date for my reservation?If there is less than 15 days to your booking, It’s not possible to cancel or change your cruise date. Only SU Yachts can cancel reservations, If you cancel your reservation, your deposit will not be refunded.