Frequently Asked Questions
Find answers to everything you wonder about yacht rental.
You can call us at 0850 840 30 30 or 0212 909 19 19 to get detailed information and easily make your reservation. Alternatively, you can also reach us by email to make a reservation. Our email address is: info@suyat.com.tr
Cancellation Terms: You can cancel your reservation up to 15 days in advance without stating any reason and get a full refund of the amount you paid. If there are less than 15 days until your reservation date, 50% of the total tour price will be deducted as a cancellation fee. If you paid more than 50% of the tour price at the time of reservation, only the excess amount will be refunded. SU Yachting reserves the right to cancel the tour in case of conditions that negatively affect sea navigation and breakdown situations. In case of cancellation by SU Yachting due to force majeure, all payments will be refunded in full. Cloudy, rainy or cold weather on the tour day are not force majeure reasons preventing the tour, and no refunds are made for cancellation requests. Modification Terms: If there are more than 7 days until your reservation date, you can change your tour date or time once for free, subject to yacht availability.
Yacht rental prices vary according to many different factors, just like hotel prices. Service quality, yacht features, yacht size, the yacht's own value and the services offered inside change the rental prices. Although the size of the yacht is an effective factor in pricing, a smaller yacht does not necessarily mean a lower price. Our sales team will help you choose the right yacht for your organization.
Our yachts are located in Bebek / Arnavutköy. We can pick you up free of charge from the locations listed below and from entertainment clubs, hotels and restaurants with suitable piers in the vicinity of these locations. Extra fees apply for longer distances. Free Yacht Pick-up and Drop-off Points: On the European side: Arnavutköy, Bebek; On the Asian side: Beylerbeyi, Kuleli.
All expenses such as fuel and staff are included in the price. Extra charges may only apply if you order food or drinks from the menu or decide to extend your tour duration.
If there is no other reservation right after yours, it is possible to extend your trip. However, in the busy season, since tours are taken back to back with very short preparation times, this will not be possible when you decide to extend the tour at the last minute. If you want to extend the duration after the tour starts, you can inform your captain and continue your tour according to the availability of the yacht in the following hours.
You can learn yacht rental prices from our website. You can make your payments by online credit card, bank transfer or credit card on the yacht.
All our yachts have open and closed areas where you can enjoy tours for 12 months. In case of rain, some of the open areas are closed like a winter garden and heated. Even in winter, you can continue to experience the comfort of your home on the Istanbul Bosphorus. We even have guests who prefer rainy weather. It is worth mentioning that yacht tours in snowy landscapes in Istanbul are quite enjoyable. If weather conditions are important to you, it may be useful to check the weather forecast before making a reservation. Changing reservation dates or cancellation based on weather conditions is not possible.
We always take advance payment to ensure our guests pay maximum attention to their reservation dates and times and to prevent invalid reservations from blocking other guests' reservations. You need to make a reservation after the date, day and time you want to rent the yacht is fully determined. Reservations that are not paid within the day of entry into our system are put on hold.
We are not an intermediary company. We are a Tourism Licensed company with our own yacht fleet. When you make your reservation, you receive service from our staff on our own yachts.
There are rich breakfast, meal and cocktail alternatives that can be purchased on the yacht for an extra fee. For catered tours with elite service in an elegant setting, you need to specify your food preference at the time of reservation.
Due to the sheltered structure of the Istanbul Bosphorus, the risk of sea accidents is quite low as harsh weather conditions that could create danger do not occur within the strait. However, all necessary precautions have been taken on our yachts: All our yachts have valid seaworthiness certificates and survey operations are regularly carried out by Istanbul Port Authority. There are more life jackets on the yachts than the number of passengers. Yachts are insured and also have passenger insurance. Yachts have navigation equipment such as AIS device, GPS, Chartplotter, VHF, Radar, Sonar. All our yachts on voyage transmit their location information to our company headquarters instantly. There is an automatic extinguishing system in the engine rooms. There are also portable fire extinguishers at many points inside the cabin.
The word yacht is used for luxury watercraft of 10 meters and above, produced only for entertainment purposes. Boat covers a wider range of watercraft including yachts. Your 7-meter private boat that you take to explore bays on vacation, 35-meter fishing boats or mega yachts can all be called boats. In summary, you can call a luxury watercraft you board both a yacht or a boat, but you cannot call a small and non-luxury watercraft a yacht.
We do not provide transfer services. We only provide yacht rental services.
If you bring food or drinks from outside, there is an extra charge per person. You can bring food and drinks from outside by paying this fee.
Although tipping is a tradition in the service industry, it is entirely up to the guest. There is no obligation to tip. If you are satisfied with the service and want to leave a tip, you can leave a tip at the time of payment. Tips left will be distributed equally among the yacht staff.
You can see the yachts anytime you want. Our yachts are located at Bebek Arnavutköy Street, Next to Arnavutköy Pier, Beşiktaş Istanbul. Considering that the yachts may have been rented by other guests and may not be there at the time you arrive, you can call us at 0850 840 30 30 before your visit to learn the appropriate visiting hours.
Half of the tour price is paid at the time of reservation, and the remaining amount is paid on the yacht on the tour day. If you don't want to pay on the yacht or if you are renting the yacht for your guests, you can pay the full amount at the time of reservation. You can make your payments by cash, credit card or bank transfer.
If you take a two-hour Bosphorus tour, you will see the old Istanbul section from the Fatih Sultan Mehmet Bridge to the Maiden's Tower and the Golden Horn entrance. What you will see during your tour: Historic Mansions, Beylerbeyi Palace, Çırağan Palace, Dolmabahçe Palace, Maiden's Tower, Golden Horn Entrance, Historic Peninsula, Topkapı Palace, Hagia Sophia. As your tour extends, you can have the opportunity to see the northern parts of the Istanbul Bosphorus or the historic peninsula more closely by entering the Golden Horn. Our recommendation would be to take at least a 3-hour tour.
It is possible to swim from the yacht. Our full-day tours are the most suitable tours for swimming. You can enjoy the sea and the sun by swimming in the north of the Istanbul Bosphorus or in the bays of the Islands.
Start and end times of full-day tours cannot be changed. You can start the tour later if you want, with the end time remaining the same, but there will be no change in price. If you have requests such as extending the end time or having dinner on the yacht, you can extend full-day tours for an additional fee.
We have special occasion organizations that we offer. You can visit our website for our main organizations such as marriage proposal on yacht, romantic dinner on yacht, birthday on yacht. For any other special organization, our sales team will be happy to help you.
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